WestJet Airlines has confirmed a cybersecurity incident impacting access to some of its servers and software systems. While the airline assures passengers that its operations remain unaffected and are running safely, a statement on their website reveals ongoing investigations into the full extent of the breach.

The incident initially surfaced Friday night with reports of widespread issues accessing the WestJet app. The airline acknowledges that “several users” experienced difficulties, prompting them to issue warnings about sharing personal information online. In a proactive measure, WestJet has urged both guests and employees to exercise caution when providing personal details.

A dedicated team is currently working to resolve the situation. This team is collaborating closely with law enforcement and Transport Canada to fully understand the nature and scope of the cybersecurity incident and to implement necessary remediation strategies. Further updates are expected as the investigation unfolds.